These terms and conditions are incorporated into all bookings (whether made online, by telephone, by email, in person or any other method) and all agreements for the provision of services by the Wardrobe Revivals team.
“We” means the team of Wardrobe Revivals;
“Services” means personal styling, wardrobe edit and personal shopping and any other services provided to you by the Wardrobe Revivals team;
“Client” or “you” means any person who contracts with Wardrobe Revivals for the provision of Services.
You will automatically opt in to the Wardrobe Revivals database upon booking a consultation or signing up to our Waiting List. (with the option the opt-out later).
Wardrobe Revivals is ideally placed for services within Greater London. You can, of course, choose your preferred location. If you are located outside of London or the UK, travel costs outside of London will apply.
For styling at your house, we allow a maximum of 45 minutes travel from West London. Anything more than this is subject to additional transport rates.
Payment for styling appointments and gift vouchers must be made upon purchase/booking. Payments are to secure the appointment and are non-refundable. If an appointment is cancelled it will be forfeited. Gift vouchers may only be exchanged for Services and no cash rebate will be made for appointments shortened at your request. Payments made via invoice are due upon receipt.
Your session will begin and last the duration it is booked for and it is your responsibility to arrive on time. On the occasion when a styling session runs over, extra time will be charged.
Our pricing structure will be delivered once an enquiry has been sent. It is your (the client) responsibility to keep this information confidential.
If you wish to reschedule or postpone an appointment you must give us no less than 7 days notice before the appointment is due to start. Failure to do so may result in the appointment being cancelled. If we can agree on an alternative future date any payment will be transferred to the rescheduled appointment but cannot be refunded.
Wardrobe Revivals does not act as an agent for any of the stores to which we may introduce you or recommend. Contracts for the purchase of goods are between you and the relevant store and the terms and conditions of sale and requirements regarding price, returns, defects and all other issues will be such as the store may impose or as you may agree with the store. Wardrobe Revivals has no liability for the quality, condition or performance of any goods which you may purchase during, or as a result of, the provision of Services by the Wardrobe Revivals Team.